Had an accident? We're here to help.
Follow these steps to stay safe, gather what you need, and open your claim with Laferla.
Call Laferla SupportIn case of emergency
Essential contact numbers for immediate assistance.
What to do after a motor accident
Step by step guide of what to do after an accident.
STEP 1
Ensure everyone's safety
Stop the vehicle immediately
Switch on your hazard lights to alert other drivers
STEP 2
Collect key information
Take a photo of:
All vehicles involved
Visible damage and number plate
Road position and surrounding area
Also note:
Time and location
Driver details
Witness statements (if any)
STEP 3
Do not admit liability
Simply share the facts and let us handle the rest.
Avoid discussing fault at the scene
Exchange required information only and leave the rest for authorities
STEP 4
Fill in the Front-to-Rear form (if applicable)
For minor accidents between two vehicles with no injuries:
Complete the Front-to-Rear form with the other driver
Ensure both parties sign
STEP 5
Contact Laferla to open a claim
Once the scene is secure and all information has been collected, you can contact us by phone or email, or open a claim online using the options below.
Reach us in case of any doubt
We’ll guide you through the entire claims process.
We're here to make this as stress-free as possible.
Open your claim or speak with our team for immediate assistance.
Commonly Asked Questions
Some commonly asked questions by our clients.